Shipments and returns

text.

Showroom pour les professionnels: 75 rue Claude Decaen 75012 Paris

In France metropolitaine 24h - 72h

SOCOLISSIMO and to ensure delivery of your orders.

Your order is prepared with great care in our warehouse and shipped after receipt of your payment, Monday to Friday.

The shipping costs and delivery times

Shipping fees appear on the summary of your order; they are calculated based on the total weight of your order, and include packaging + preparation.

Free shipping for any order superior to 49 euros in France metropolitan with access point delivery .

Frais de livraison - shipping cost
DomicileHomepoint relay access point
France
A partir de
4,90€
A partir de
3.90€
2 - 3 jours
Europe
From
6,50€
-
-
3 - 7 jours
Europe (Non EC)
From
7,50€
-
-
3 - 7 jours
North america
From
7,50
-
-
4 - 15 jours
Worldwide
From
7,50
-
-
4 - 15 jours

Delivery times are generally recognized and the deadlines are provided for information only.

Information packages available


You will be informed automatically by email and SMS (mobile phone and Email Required valid when ordering) the provision of your package by the carrier (SoColissimo). The packages are kept at the post office or relay point 15 days. If not withdrawn within this period, the packages are returned to us. We then make a refund deducted from the order processing and shipping.


Arrival of a damaged parcel
Double check the status of your parcel on arrival !!! If the packaging appears damaged or suspicious, open the receipt. Specify the problem in mailman or the depositary relay point. Tell us the anomaly.


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